![]() If you are looking for glitz and glamor - this is NOT the place for you. Front office open 24/7 with complimentary coffee, tea, iced tea, lemonade, fruit punch, mango pineapple drink etc. Brian - the manager - is down to earth, extremely helpful and will do anything to make your stay comfortable. The big plus with this motel is the customer service. Pool: very small, 12 ppl maximum, yet it was never full - so nice for privacy. Beds were comfy, linens and towels stain free and crisp. Its directly across the street from a public beach access - as soon as you cross street you are ocean front. Conveniently located near North End Pizza which is to die for!!! Great location. Location: Towards North End (quiet end) of the strip. I found Royal Clipper on Trip Advisor and after reading many reviews, gave it a try. Fortunately, we were able to find another hotel 11:00 at night and they were very accommodating.Family of four, with two teen aged ying to financially squeeze in a vacation without giving up too much. So what was supposed to be an enjoyable 3 days at the beach, became a very bad experience. Again, we could have made it work, but with no A/C and no working refrigerator, it was impossible. The rooms were actually quite nice, but a little deceiving in the pictures. My family can live without TV and internet. If the A/C and refrigerator would have worked, we would have gladly stayed there. I can't even say he got the letter because Brian told me to send it to the hotel and he would forward to him. Vachhini providing him the details and requesting a refund, but never received a response. Please bear in mind that reviews are highly opinion based so please use your jugdement when evaluating reviews. I even wrote a letter to the owner of the hotel, Mr. Royal Clipper Inn & Suites Reviews 3508 Atlantic Avenue (Virginia Beach) 23451 Information and Online Booking Reviews Write a review These reviews are submitted by guests who stayed at Royal Clipper Inn & Suites. Brian lied and said we just didn't like the room and that people had been staying in there all day, with no complaints. SureStay Hotel by Best Western Virginia Beach Royal Clipper: Great place to stay - See 709 traveler reviews, 126 candid photos, and great deals for SureStay Hotel by Best Western Virginia Beach Royal Clipper at Tripadvisor. The next day, AAA called trying to get our money back. Lauren came up to our room and she saw everything we were complaining about and agreed we could not stay there. He would not refund our money and the best he would do is only charge us for one night if we left immediately. We just wanted our money back and wanted to move on to another place. Lauren was the bright spot of the whole horrible event. The final straw came at 10:30 PM and we went down to the front office to try to resolve. In addition, but these seem like small things, TV's worked intermittently, WiFi did not work (Manager told us to just keep trying), no elevator to 3rd floor (try lugging suitcases for 6 people up 3 flights of stairs in over 100 degree weather). We left to go to dinner and when we returned, A/C was not working at all, the refrigerator was not working and our room smelled like a garbage can because our food in the refrigerator was going bad. Manager, Brian, told him to find a new unit. Maintenance guy came in to ask about A/C problem in Room 330. When we tried to check in, the manager insisted we had booked 2 suites and wanted to charge me. ![]() ![]() It was July 4th week and my family just wanted to spend a few days at the beach. More Show lessįrom the moment we arrived, I had a bad feeling. The staff I encountered were friendly and the manager was very accommodating. Relaxing, dining and a lot of free entertainment thrown in. The shuttle runs straight down into the center of town and runs quite frequently and only costs $1 one way. Plus, getting to entertainment is easy if you're up for a stroll, or you can catch a shuttle right outside the Clipper. This suited me just fine since I would rather rest up in the quiet than try to rest with a whole lot of noise. It's right across the street from the beach/boardwalk, although at the quiet end. The pool is small, but if you plan to be on the beach a lot, then it's not a big deal. The rooms were clean and well-stocked with towels, and cleaned on a regular basis. Even with that, it wasn't too inconvenient since the vanity was a nice size with plenty of room for storing your toiletries. The only drawback was a small bathroom, and the vanity was outside the bathroom. It is literally across the street from the beach and the price was reasonable considering its location. The best part about the RC is its location. Stayed at the Royal Clipper Inn and Suites the week of 8/20/12. ![]()
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